Account Deactivation Process

1. Requesting Deactivation:

1.1 You may request the deactivation of your Today Health account at any time by emailing our support team at contact@www.todayhealth.ai from the email address associated with your account. Alternatively, you can request deactivation through your account settings by selecting ‘Deactivate Account.’ 1.2 If you have forgotten your login credentials and wish to deactivate your account, please contact our support team via phone or email for assistance. Our contact details can be found on our website.

2. Verification and Confirmation:

2.1 To ensure security, we may ask you to verify your identity before proceeding with the deactivation request. 2.2 Once your request is confirmed, you will receive a notification via email confirming that your account has been
deactivated.

Implications of Deactivation:

3. Service Disruption:

3.1 Deactivating your Today Health account will result in the immediate loss of access to all your account features, services, and data. This includes any ongoing monitoring, notifications, and updates associated with your account. 3.2 Your deactivated account will no longer display linked health information from any connected organizations, and you will not be able to retrieve or view any past data.

4. Access by Other Users:

4.1 If other users or healthcare providers have been granted access to your health information through Today Health, they may retain access to the data even after your account has been deactivated. 4.2 We recommend contacting any
associated healthcare providers or third-party users to inform them of your deactivation.

5. Data Retention:

5.1 Despite the deactivation of your account, your medical records and any related data will be retained as required by law for legal compliance, medical recordkeeping, and continuity of care. 5.2 Please refer to our Privacy Policy for more
information on data retention and how your information will be managed after account deactivation.

Future Reactivation:

6. Reactivation Options:

6.1 Deactivating your account does not permanently remove your information from Today Health. You may choose to reactivate your account or create